Question 1

Can larger schools and multi-campus institutions use TMA for multi-tenant management?

Accepted Answer

Yes. TMA is built on row-level multi-tenancy, so each institution's data is isolated at the database. Every school gets its own branded space and subdomain. Multi-campus groups run each campus as its own tenant today; consolidated cross-campus reporting is on the roadmap.

Question 2

How do we assign who is responsible for what across administrators, teachers, and bursars?

Accepted Answer

TMA features a granular Role-Based Access Control (RBAC) engine. School leadership can assign dedicated portals and custom permissions to Proprietors, Principals, Bursars, Admissions Deans, Department Heads, Teachers, Parents, and Students — ensuring staff only access records and tools relevant to their specific duties.

Question 3

Which grade levels and curricula are supported (Primary to SHS)?

Accepted Answer

TMA covers the full educational continuum from Primary Basic 1 all the way to Senior High School (SHS 3) and Sixth Form. It ships with 12 built-in curricula: 8 African national frameworks (Ghana GES, Nigeria NERDC, Kenya CBC, South Africa CAPS, Tanzania NECTA, Rwanda RBC, Egypt National, Côte d'Ivoire) plus 4 international frameworks (Cambridge IGCSE & A-Level, International Baccalaureate IB, Edexcel, and American AP).

Question 4

How does the automated TMA-Bell and timetable scheduling system work?

Accepted Answer

TMA-Bell synchronizes your school's daily timetable with automated audio chimes, period change notifications, and teacher availability schedules. It eliminates double-booking, manages classroom allocations, and keeps all lessons running on time with zero manual confusion.

Question 5

How does TMA AI assist teachers and keep parents updated?

Accepted Answer

Teachers use the AI Lesson Builder to generate structured, syllabus-aligned lesson plans and quiz drills in seconds. After class, teachers simply jot down quick bullet points or voice notes, and TMA AI compiles polished, personalized session summaries delivered directly to the parent's mobile app.

Question 6

How do tuition fee collection and Mobile Money payments work?

Accepted Answer

TMA generates professional digital invoices with instant payment links. Parents can settle term tuition directly via MTN Mobile Money, Telecel Cash, AirtelTigo, M-Pesa, or Debit/Credit Cards via Paystack. Bursars get real-time reconciliation ledgers showing paid, pending, and overdue balances.

Question 7

Does TMA help students prepare for national exams (BECE & WASSCE)?

Accepted Answer

Yes, in two ways. Teachers set interactive practice from TMA Academies World on the topics they are teaching, and students earn XP and keep a daily streak (🔥) as they work through it. And the school sees where every candidate stands: BECE and WASSCE scorecards put your mock marks on the exam's grade scale and work out each JHS 3 and SHS 3 student's aggregate, best first.

Question 8

Can TMA host live online lessons?

Accepted Answer

Yes, one-to-one. A teacher and a student join from their dashboards with one tap — built-in HD video with a shared whiteboard, screen sharing, live chat and audio controls, and no third-party account to set up. For whole-class teaching, a school can attach its own Zoom or Google Meet link to a session and everyone joins there instead; group video inside TMA is on the roadmap.

Question 9

Is institutional data secure, and can we export reports for Ministry compliance?

Accepted Answer

All student, academic, and financial data is protected with 256-bit SSL encryption, automated daily offsite backups, and strict database isolation. Administrators can export grades, attendance registers, fees and admissions to Excel or CSV in one click, and print terminal report cards for every student.

Question 10

How quickly can our school migrate to TMA?

Accepted Answer

You can be up and running in under 20 minutes. TMA provides bulk CSV import tools for student registers, teacher rosters, and subjects. You can try it free for a week, a month or a full term, with no card needed, and we set the trial up with you.

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Institutional School Management Software

Everything your institution runs on, in one place

AI Lesson Builder & Reports

Automated TMA-Bell System

Smart Session & Room Booking

Tuition Fees & Invoicing

12 Curricula (Primary to SHS)

Admissions & Staff Roles

Results & BECE/WASSCE Scores

Campus Broadcasts & Chat

Data Intelligence & Export

Curriculum-aligned progression for every learner

Foundational Mastery & Early Literacy

Diagnostic Drills & Continuous Grading

Advanced Electives & University Prep

A portal for every role on campus

Multi-Campus Control Center

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